Blog - An Open Letter to Cargo Ease Customers
Valued customers, partners, enthusiasts, and new friends. It has been a tough year for all of us. The unprecedented events of 2020 have opened many of our eyes to the potential difficulties many of our shared industries have ahead of us. In an effort to make your life easier in 2021, we’ve decided to change our approach in how we communicate and serve our valued clients, new and old.
With global trade and manufacturing uncertainty, we vow to continue to create the best Cargo Retrieval Systems on the market. We will continue to provide top-notch service while easing consumers' minds that Cargo Ease slides, lockers, and other products will remain top-of-the-industry with respect to quality and durability. We are a 100% North American-owned and operated business. All materials, manufacturing, and production will continue to be made right here in North America. We vow to continue to be involved in every level of our business. We all know, “the devil is in the details.” We’re a family-run company that values hard work, craftsmanship, and loyalty. The past year has created so many challenges for all of us, it’s important that our customers can put a face to our name and products. So, expect more behind-the-scenes content this year.
Like many of you, we’ve also taken the time during the pandemic to see where we can improve. Not only as a company but in Ease of service and communication. In creating a brand new website, we hope to make your shopping experience the best we can. That’s right, now enthusiasts looking to purchase our slides and lockers will be able to select and purchase their very own, award-winning cargo retrieval systems right here on cargo-ease.com. No nonsense, direct from our hands to yours.
We’ve also been listening to your requests! We’ve heard you loud and clear and are happy to announce that the production of Cargo Ease Slides and Cargo Ease Lockers will be moving to a brand new facility. The new facility means we can expand production to reduce order wait times. It’s also an important step for our community as we keep manufacturing local. If you’re interested in working with us, email us at email@example.com. Further, we know we can do better with installation instructions. We’re currently filming a new instructional video to make it simpler than ever… you should be able to do it while enjoying a cold one, no?
A little sneak peak of a new slide coming out, featuring Rhino Linings. Sitting pretty on a beautiful Ford Raptor.
We have so many exciting plans for 2021, we hope you check-in often for new content, announcements, and the occasional discount or contest.
Thank you to all of our customers and partners for your continued support.
Be safe and go easy.
Sincerely, your friends at Cargo Ease.